Shipping policy

Shipping Policy

Welcome to HUMRAAZ WEAR.

At HUMRAAZ WEAR, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines how we process, ship, and deliver orders placed through our website.

By placing an order with HUMRAAZ WEAR, you agree to the terms outlined in this Shipping Policy.

1. Order Processing

  • All orders are processed within 1–2 business days after order confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • During promotional campaigns, sales events, or peak seasons, processing times may be slightly longer.

2. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days

  • Other Cities & Remote Areas: 3–7 business days

Delivery times are estimates only and may vary depending on your location, courier operations, weather conditions, public holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges are calculated at checkout based on your delivery location and selected shipping method.

If your store offers Free Shipping, the offer will be clearly displayed on the website during checkout or promotional campaigns.

4. Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation along with tracking information (where available), allowing you to monitor your shipment until delivery.

5. Delivery Address

Customers are responsible for providing accurate and complete shipping information.

HUMRAAZ WEAR is not responsible for delivery delays, failed deliveries, or additional charges resulting from:

  • Incorrect address

  • Incomplete address

  • Incorrect phone number

  • Customer unavailability during delivery

If an order is returned due to incorrect customer information, additional shipping charges may apply for re-delivery.

6. Delivery Attempts

Our courier partners may make one or more delivery attempts.

If delivery cannot be completed due to customer unavailability or refusal to accept the shipment, the order may be returned to HUMRAAZ WEAR.

Additional shipping charges may apply before the order can be re-shipped.

7. Cash on Delivery (COD)

Cash on Delivery (COD) is available in selected serviceable areas.

Customers selecting COD are requested to:

  • Ensure someone is available to receive the order.

  • Keep the exact payment amount ready where possible.

  • Verify the package before accepting it, where permitted by the courier.

Repeated refusal of COD orders may result in restrictions on future purchases.

8. Shipping Delays

While we work closely with trusted courier partners, delays may occasionally occur due to:

  • Severe weather

  • Public holidays

  • High order volumes

  • Transportation disruptions

  • Government restrictions

  • Courier operational issues

HUMRAAZ WEAR is not liable for delays caused by circumstances beyond our reasonable control.

9. Lost or Damaged Shipments

If your package is lost in transit or arrives visibly damaged, please contact us as soon as possible.

We will work with the courier service to investigate the issue and, where appropriate, arrange a replacement or another suitable resolution in accordance with our policies.

10. Order Verification

For security purposes, HUMRAAZ WEAR reserves the right to verify customer information before processing any order.

Orders suspected of fraud or unauthorized activity may be delayed, canceled, or declined.

11. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact our customer support team through our official communication channels.

HUMRAAZ WEAR

Thank you for shopping with HUMRAAZ WEAR. We appreciate your trust and remain committed to providing a fast, reliable, and secure delivery experience.